Account Management
Find everything you need to know about opening and managing your 2999 BD account right here.
💡 Tips:
All you need to open an account is a mobile number and password. Completing KYC increases your withdrawal limit.
How to Open a New Account
Registering with 2999 BD takes just three steps: enter your mobile number → create a password → verify with an OTP. The entire process is completed in under 30 seconds. Only one account is allowed per mobile number.
What to Do If You've Forgotten Your Password
On the login page, click "Forgot Password." An OTP will be sent to your registered mobile number — use it to set a new password. The whole process takes just 2 minutes.
How to Complete KYC Verification
Go to "Identity Verification" under Profile Settings. Upload a photo of your National ID or passport. Verification is usually completed within 2–4 hours. Your withdrawal limit will increase once verified.
How to Update Your Profile Information
Log in and go to "My Profile." You can update your name, email, or other details there. To change your registered mobile number, please contact the support team.
Deposit & Withdrawal Guide
Find solutions to all payment-related issues here. Payments on 2999 BD are simple and fast.
| Method |
Minimum |
Maximum |
Deposit Time |
Withdrawal Time |
| bKash |
৳100 |
৳5,00,000 |
Instant |
3–5 Minutes |
| Nagad |
৳100 |
৳5,00,000 |
Instant |
3–5 Minutes |
| Rocket |
৳200 |
৳3,00,000 |
Instant |
5–10 Minutes |
| Bank Transfer |
৳1,000 |
Unlimited |
1–3 Hours |
3–24 Hours |
How to Make a bKash Deposit Correctly
Log in to 2999 BD → click "Deposit" → select bKash → enter the amount → send the bKash payment to the provided number → confirm with your Transaction ID. The deposit will not go through if the amount is incorrect.
What to Do If You Have a Withdrawal Issue
If your withdrawal hasn't arrived 30 minutes after submitting the request, check your balance first. Incomplete KYC verification may be holding it up. If the issue continues, contact live chat and have your transaction ID ready.
Frequently Asked Questions
Top questions asked by users in Bangladesh
First, check "Statement" in your bKash app to confirm the transaction was successful. If it was, log in to 2999 BD and check your Transaction History. If the amount still hasn't arrived after 30 minutes, contact live chat with your bKash transaction ID. We typically resolve this within 15 minutes.
A minimum first deposit of ৳500 is required on a new account to qualify for the welcome bonus. If you've met the conditions but haven't received the bonus, contact us via Live Chat within 1 hour of depositing and we'll verify and credit it manually.
No, losing your internet connection does not cancel your bet. Your bet is saved on the server and will be settled according to the actual match result when you reconnect. For incomplete Live Casino rounds, our system automatically determines a fair outcome.
No, having multiple accounts is against our policy. If more than one account is found linked to the same mobile number, device, or financial details, all associated accounts may be suspended. If you're having trouble with an existing account, please contact support.
If you have any concerns about a bet result, contact us via Live Chat or email within 48 hours, providing the bet ID and match details. Our team will cross-check against results from international data providers and respond within 72 hours.
